Selling Experiences: The New Way to a Customer's Heart

Do you want to see a 10-15% lift in your sales revenue?

  • Defining customer experience for sales growth
    • The relationship between experience and sales that helps - or hurts - results
  • 5 dimensions of a winning customer experience
    • Deliverying high-impact, money-making experiences requires all 5
  • How experience creates differentiation
    • Avoid the parity trap. Give your customers a reason to remember your name - and buy again and again
  • Create an emotional journey your customer CRAVES
    • Buyer's buy with their hearts then justify with their minds - how to create an experience that delights both your buyer and your pipeline

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